If you've forgot your password, no big deal, don't stress, a new password is only a few clicks away. As you try to log in you will see a "reset password" button:
After clicking "reset password" you will be asked to verify your identity, enter your username, email, country and date of birth, then click "Next". If you have forgotten your username please contact support.
Answer the security question to bonify you as the account holder
Once verified you will be given the opportunity to create a new password, a confirmation email will be emailed to your registered email address.
If you have any problems following the steps to reset your password simply contact support.