FAQ

Is CarbonSlots safe to download to my computer?

Yes! CarbonSlots is a 100% safe and secure online casino. Our technology is hacker-safe and virus free. Download CarbonSlots with ease and piece of mind.

Where will CarbonSlots be saved to my computer?

When you begin download, users are offered the option to change the location, but it will usually default to C:/Program Files/. Be sure to note the location of this download so you can begin playing quickly and easily.

How do I start playing in the casino?

After downloading CarbonSlots, simply double click on the application to launch the casino client. If you have not already created an account, do so and log in. Be sure to choose a secure password and an easy to remember username. These will be your keys to get in and start playing.

Can I play online slots for free at CarbonSlots?

Yes! CarbonSlots games are available to be played for free. With no download required, users can play a wide variety of online slots games right on www.CarbonSlots.com . These free games will let you practice your online slots play for fun before moving to the real money slots.

How do I update my software?

Each time you launch your CarbonSlots client, it will automatically check for the latest updates. These updates enable you to have the most current and secure version of CarbonSlots at your finger tips in addition to all of our latest promotions.

What if I can't remember my password?

Don't worry about it! When you attempt to login, simply select the "Forgot My Password" link to begin the password retrieval process through your email.

Do I need an Internet connection to play CarbonSlots?

Yes! An internet connection is essential to connect you to our servers.

How do I deposit and withdraw my money?

For all deposit, withdrawal information, limits and payment types, please consult our Banking Section.

What payment options can I use at CarbonSlots?

Please refer to the cashier section of your CarbonSlots client to view the payment options to fund your account.

Am I eligible for a bonus at CarbonSlots?

Yes! All CarbonSlots customers are eligible for initial signup bonuses, reloads and time-sensitive promotions. Watch for official emails, on-site announcements and opportunities in the client for exclusive bonuses.

How are CarbonSlots results decided?

The results of each spin at CarbonSlots are determined by a Random Number Generator (RNG). This ensures a fair and secure practice of online gaming.

How does the Random Number Generator (RNG) work?

Random Number Generators are governed by third parties to ensure fairness, randomness and security. RNGs use an algorithm to produce a random series of slot outcomes without any order, method or pattern. Each outcome is unique and unpredictable.

Is my personal and financial information secure?

Absolutely. CarbonSlots takes your privacy and security very seriously. We require a minimal amount of personal information to ensure your gaming, deposits and withdrawals are efficient, safe and easy. From there, your personal info is guarded and kept private. Your name, email and financial information/transactions will not be released.